如何傾聽？

大家大概都知道應該在與人溝通時，要會傾聽。

但是，究竟要如何有效傾聽呢？

請參考以下提示：

1. 預想說話者的結論。在聽人說話時，可以養成習慣去預想他究竟要傳遞什麼信息、他想要告訴我什麼結論。不要只專注在他說話時的用詞。
2. 摘要內容。當他說了一段話后，你可以在他停頓時，摘要他前面說過的話， 複誦一下，讓他確認，確保你聽到的內容是正確的。
3. 注意字裡行間之外。注意他在說話時其他非言語的暗示，例如他的語氣、眼神、表情、手勢，注意哪些是他可能沒有說出來的。通常沒有說出口的內容，與說出來的內容，是一樣重要的。

How to listen?

You probably know that you should listen when you communicate with others.

But how do you listen to it effectively?

Please refer to the following tips:

1. Think of the speaker's conclusion. When listening to people, they can form a habit to envisage what information he wants to convey and what conclusions he wants to tell me. Don't focus only on the words he uses.
2. Abstract content. When he says a piece of words, you can recite what he said in front of him when he pauses. Let him make sure that the content you hear is correct.
3. Pay attention to the words between the lines. Pay attention to other nonverbal cues when he speaks, such as his tone, eyes, expressions, gestures, and what he may not have said. Usually, what is not spoken is just as important as what is said.