2017年1月14日 星期六

最好的領導知道如何真正傾聽

即使是在當今可以做即時的全球連線通話的時代,最有效的溝通行為仍然是做好傾聽。但是,熟練傾聽技巧還是很大的挑戰。你如何建立起自己的傾聽能力?
你可以讓自己在一天工作中留下一些時間來回想你上次與人的對話,想想你下次會如何做對話?
當有同事或是你的屬下來請示你的意見,你要確保你了解狀況。在回答問題前,先問幾個問題,弄清楚他需要什麼?並且要認真傾聽。
能夠全神貫注的傾聽,是有效領導的首要能力。

The best leader knows how to really listen
Even in today's era of instant global connection, the most effective communication is still listening. But listening skills are still great challenges. How do you build your listening ability?
You can leave some time in your day's work to think about your last conversation with people, and think about how you will do the next conversation.
When a colleague or your subordinate asks for your advice, make sure that you understand the situation. Before answering the questions, ask a few questions and find out what he needs. And listen carefully.
Being able to listen attentively is the primary ability of effective leadership.

2017年1月13日 星期五

仿效別人并不完全可恥

我們經常會被人認為是冒牌貨,在抄襲別人,被認為並不合格來負責被指定的工作。而感到羞恥。但是,即使是CEO也偶爾會去仿效別人,他也會很難擺脫這樣的困難。
以後,如果你面臨別人認為你在抄襲別人而感到難堪,請試著這麼處理:
  1. 認知作為新手的好處。每個人都不會是全能的,總會有需要學習的。當你對某個領域不夠熟悉,你可以作為新手來提問,或是提出別人沒有想過的問題。你可以用別的方法來解決問題,或是試著以別人的方法來做,從中體會困難,獲得經驗。
  2. 抱著學習的心態。多關注在學習,而非在意你的表現成果。不要擔心會犯錯。要知道你的限制與錯誤,可以幫助你成長。
  3. 知道你不是唯一這麼做的人。認知別人若是在你的處境,也會有同樣的感覺。在做出仿效行為時,可以對自己寬心一些。
Intimating others is not a complete shame
We are often regarded as counterfeit goods, copying others and being considered unqualified to be responsible for assigned work. And feel ashamed. However, even if CEO occasionally imitated others, it would be difficult for him to get rid of such difficulties.
Later, if you are faced with the embarrassment of someone who thinks you are copying someone, try this:
  1. The benefits of novice. Everyone is not almighty, and there is always a need to learn. When you are not familiar with a particular field, you can ask questions as a novice or ask questions that others have not thought about. You can use other ways to solve the problem, or try to do it in other people's way, to experience difficulties and to gain experience.
  2. Take the attitude of learning. Pay more attention to learning than your performance. Don't worry about making mistakes. Knowing your limitations and mistakes can help you grow.
  3. Know that you are not the only person to do this. Knowing that someone else is in your situation will feel the same way. You can be more comfortable with yourself when you act in intimate.