當我們看到一名同事已經處於心理承受極限，我們會想要給他幫助。但是，即使我們動機良善，我們卻經常將事情搞的更惡化。
這表示，我們可能在錯誤的時間，說錯了話。
這個時候，你要很謹慎使用你的語言，要知道哪些話不能說。你要避免談你自己以及過去你處理類似情緒的經驗。當有人面臨他的極限是，他不會想聽你的經歷，他這個時候一樣只關切著自己。
這個時候，你不要說：“別擔心。”，“沒事。”，“你太過慮了。”，或是，“事情會過去的。”
相對的，你應該說：“你可以應付過去的。”提供一個可以度過困難的例子。然後問他：“這對你有幫助嗎？”如果他的回答是：“沒事。”，或是“我不知道。”你就坐下來，安靜一會兒，等他自己安靜想想，他會自己找出一些想法。
目的不是幫他療愈他的緊張情緒，而是讓他降低緊張壓力。
Don't let a colleague on the verge of
collapse break down more
When we see a colleague already in a psychological
limit, we want to help him. But even if our motives are good, we often make
things worse.
It means that we may be wrong at the wrong time.
At this time, you should use your language
carefully and know which words can't be said. You should avoid talking about
yourself and your experience in dealing with similar emotions in the past. When
someone faces his limit, he doesn't want to listen to your experience, and he
is only concerned about himself at this time.
At this time, you don't say, "Don't worry."
"It's all right." "You are too overdone." Or, "Things will go."
In contrast, you should say, "You can deal with the
past." Provide an example of how difficult it can be. Then ask him, "Is it helpful for
you?" If his answer is, "Nothing." Or, "I don't know." Just sit
down, be quiet for a while, and wait for his own quiet thinking, he will find
out some ideas.
The goal was not to help him heal his tension, but
to reduce his stress.
