以考慮最壞的解決方案來解決問題

如果你需要想出一個新主意，不要再去想最好的主意了。相反，想像一下最壞的想法：什麼是解決這個問題的錯誤方法？我們的客戶絕對不想要什麼？我們怎麼能讓我們所有的利益相關者生氣呢？

試著想出一些能讓你（甚至可能被炒魷魚）的想法，然後從那裡開始尋找解決問題的新方法。後從那裡向後努力，尋找解決問題的新方法。這個過程，稱為“錯誤思維”或“逆向思維”，並不總是容易做到的。

你可以試著像初學者一樣看待這個問題。一個對背景一無所知的人會怎麼想？當你允許自己有不好的想法時，你經常會想出最好的點子。

Solve the problem by considering the worst solutions

If you need to come up with a new idea, don't think about the best idea anymore. Instead, imagine the worst of the idea: What is the wrong way to solve this problem? What do our clients really don't want? How can we get all of our stakeholders angry?

Try to think of some ideas that can let you (maybe even be fired) and start looking for new ways to solve the problem. Then go back from there, looking for new ways to solve the problem. This process, called "wrong thinking" or "reverse thinking," is not always easy to do.

You can try to look at the problem like a beginner. What do you think of a person who knows nothing about the background? When you allow yourself to have bad ideas, you often come up with the best ideas.

從挫折中吸取教訓，克服挫折

下一次當你覺得自己在工作中把事情搞砸了的時候，不要自責，想想你能從中學到什麼。不要把挫折理解為“我不適合這個挑戰。”相反，告訴自己，“我還沒有開發出所需的功能。”用這種方式來控制挫折，不僅會幫助你的自尊，而且還能讓你坦率地思考什麼是好的，什麼是不成功的。

這些洞察力將幫助你設定具有挑戰性的學習目標，並嘗試其他策略。你可以確保你保持在學習模式下，減少自己對完成某些任務的能力的擔憂，並將更多的精力放在你的發展上。

當接受新的挑戰時，問問自己：“我現在在學習模式嗎？”。這個問題會促使你對你能發現的東西保持開放態度，而不是去顧慮你的不足之處。

Learn from setbacks and overcome them

The next time you feel like you're screwing things up in your work, don't blame yourself and think about what you can learn from it.

Don't think of setbacks as "I'm not fit for this challenge." Instead, tell yourself, "I haven't developed the functions that I need." Controlling frustration in this way not only helps your self-esteem, but also lets you think frankly about what is good and why it is unsuccessful.

These insights will help you set challenging learning goals and try other strategies. You can ensure that you remain in the learning model, reduce your concern about the ability to accomplish certain tasks, and put more energy into your development.

When accepting new challenges, ask yourself, " Am I learning mode now?" "This question will encourage you to be open to what you can find, rather than to worry about your shortcomings.

不要羞於在工作中交朋友

辦公室裡的友誼可能很棘手。當職業和個人之間的界限模糊時，就會有感情和團隊表現受到傷害的機會。

但僅僅因為潛在的雜亂糾結並不意味著你應該避免和同事聊天。事實上，在工作中有朋友的人具有更高的生產力、保持率和工作滿意度。

所以花些時間去瞭解別人，建立關係。你不一定要出去喝酒或分享大量的個人資料。

積極的關係建立在脆弱性、真實性和同情心之上，所以在與同事的互動中強調這些價值觀。不要以為這會很容易。所有的友誼都有困難。工作友誼只是不同的。

Don't be ashamed to make friends at work

The friendship in the office may be tricky. When the boundaries between the profession and the individual are blurred, there are opportunities for emotional and team performance to be hurt.

But just because of a potential mess doesn't mean you should avoid chatting with your colleagues. In fact, people who have friends at work have higher productivity, retention and job satisfaction.

So take time to understand and build relationships. You don't have to go out to drink or share a lot of personal information.

Positive relationships are based on vulnerability, authenticity, and compassion, so these values are emphasized in interaction with colleagues. Don't think it's going to be easy. All friendships are difficult. You have to build. Working friendship is just one of them.

為下一次困難談話制定基本規則

困難的談話是具有挑戰性的，部分原因是你不知道討論是否或何時會偏離軌道。

為了確保事情順利進行，事先與對方商定一項行為準則。至少，建議不要打斷，不要大喊大叫，不要有人身攻擊。（這些都是基礎知識，是的，但對每個人都有幫助）。

如果你擔心你的同事不會遵守規則，把它們寫在一張紙或白板上。然後你可以輕輕地指出來，例如，你的對手開始提高他的聲音：“我們說我們不會大叫的。你能降低聲音嗎？”有基本的規則，可以讓談話比較保持順利進行。

Set the basic rules for the next difficult conversation

Difficult conversations are challenging, partly because you don't know whether or when the discussion will deviate from the track.

In order to ensure that things go smoothly, agreed with each other in advance on a code of conduct. At least, no interrupt, no yelling, no personal attack. Tse are all basic knowledge, yes, but they are helpful to everyone).

If you worry that your colleagues don't follow the rules, write them on a sheet of paper or a whiteboard. Then you can gently point out, for example, your opponent begins to raise his voice, "We say we won't shout. Can you lower your voice? " Such basic rules that can keep the conversation going smoothly.

給你壓力很大的同事表揚和幫助

你知道有壓力的人總是不知所措，捉襟見肘，而過度誇張。他們不容易共事，但你可能沒有選擇。

不管你對同事有沒有煩惱或同情，你都可以表揚和幫助幫助他們。

你的同事可能會失控，所以稱讚他們的表現可以幫助他們建立另外一種新形象，成為一名能幹、積極的專業人士。引用他的一些具體行為，例如，你可以說，“上周你處理演示的方式是令人欣賞。你很鎮定，留給客戶們深刻的印象。“你也可以通過詢問你能幫什麼忙來提供幫助，這可能會讓壓力很大的同事感到不那麼孤單。

別承諾過多，但是，資訊應該是，“我資源有限，但我想幫助你，如果你正在掙扎。”

Give your stressful colleagues praise and help

You know that stressful people are always overwhelmed, overstretched and exaggerated. They are not easy to work with, but you may not have a choice.

Whether you have trouble or sympathy for your colleagues, you can praise and help them.

Your colleagues may get out of control, so praising their performance can help them create another new image as a competent, motivated professional. Citing some of his specific behavior, for example, you can say, "The way you handled the presentation last week was admirable. You are very calm and leave a deep impression on the customers. "You can also asking what you can do, which can make the stressful colleagues feel less lonely.

Don't promise too much, but the information should be, "I have limited resources, but I want to help you, if you're struggling."