2016年9月2日 星期五

不要回避拖延敏感而艱難的對話

要和他人談論敏感的話題,總是會感到很困難的。你總是會感覺很難找到一個最佳的時間,來告訴別人你不同意她的作法或她的行為。事實上,永遠不會有這樣的最佳時機。但是,如果你不進行這樣的對話,你將陷入被動而艱難的局面。 
你應該主動要求安排這樣的對話時間。你可以用郵件或是其他適當的資訊傳遞媒介,以不帶威脅的口氣,提出要求見面對話。 
在實際見面之前,你仍然會感到局促不安,但是,能夠事前規劃好預備談判的框架,會讓你自己感到可以取得一些談判上的主動權。 
其次,即使在這樣的談判對話中,可能不能達到你設定的目標,雙方仍然存在歧異。不要感到挫折,而焦急在一次對話中就要扳回。冷靜下來,先守住雙方可以達成共識的內容。你可以再要求下次會談的時間。在那之前,你還有時間思考其他對策,或是修改自己的目標。即使最後談判失敗,你也清楚雙方為何不能達成協議,這會讓你有所學習與體悟。

Don’t shy away from delaying the sensitive and difficult dialogue
It's always difficult to talk about sensitive topics with others. You will always find it difficult to find the best time to tell others that you do not agree with her or her behavior. In fact, there will never be such a good time. However, if you do not engage in such a dialogue, you will be caught in a passive and difficult situation.
You should take the initiative to arrange such a dialogue time. You can use e-mail or other appropriate media to ask for a dialogue with no threat.
You will still feel embarrassed before you meet, but you can get some negotiation initiative by planning a framework to prepare for the negotiations.
Secondly, even in such a negotiation, it may not be able to achieve your goals. There are still differences between the two sides. Don't feel frustrated, and anxiety will be reversed in a conversation. Calm down and hold the content that the two sides can reach a consensus. You can ask for more time for the next meeting. Before that, you still have time to think about other strategies, or to modify your goals. Even if the final negotiations fail, you know why the two sides can not reach an agreement, which will give you some learning and understanding.

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