你如何指導一個似乎無能為力的員工？也許這個人是傲慢的，說話不成熟，總是直言不諱，或者缺乏同情心。有時你真的無法幫助他們。但這可能是他們的行為被誤解了。
為了確保你對這個人有一個準確的看法，檢查你的假設和判斷。想想他們的破壞行為背後可能隱藏著什麼。觀察他的行為模式，並注意在這些模式中是否有中斷；這些偏差可以提供重要的線索。
舉例來說，考慮一下：這個人是否和某些人一起工作時，就會特別好或特別差？在特定的情况下，它們會發光或搖晃？為什麼會這樣？然後想出各種各樣的方法來幫助員工。
Coaching an employee who seem hopeless in behavior
How do you coach a seemingly powerless employee? Maybe this person is arrogant, immature, always outspoken, or lacks compassion. Sometimes you really can't help them. But it may be that their actions have been misunderstood.
To ensure that you have an accurate view of the person, check your assumptions and judgments. Think about what might be hidden behind their sabotage. Observe his behavioral patterns and see if there are interruptions in these patterns; these biases can provide important clues.
Consider, for example, whether this person works with someone who is particularly good or bad? Under certain circumstances, will they shine or shake? Why is this so? Then come up with a variety of ways to help employees.
It is difficult to determine how to solve the problem before determining the real cause of the problem. Avoid a one-size-fits-all approach and think about what employees really need to improve.
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