2016年11月20日 星期日

當同事翻來覆去時,不要受到挫折

當一名同事總是翻來覆去的改變心意,是會令人焦慮的。當我們認知一件事已經解決的,他又有了另外一個想法。你該如何回應
首先,評估實際情形。這是一個一次性是狀況,還是重複性的?這樣的狀況對公司、對團隊、對你發生了什麼影響?
如果你決定去解決這個問題,可以讓你的同事感受你的質疑是對他有利的。與其說出:“你的改變令我有挫折。”,不如說:“你可以告訴我你為何有這樣的想法嗎?”
以開放的對話來了解他的假設,你可以進而建議他修補受到的影響。你可以說:“很高興我們達成了共識,並且可以做成記錄。”這樣做,多少可以遏制他未來還繼續翻來覆去。

Do not suffer setbacks when your colleagues turn over and over
When a colleague is always changing his mind, it can be anxious. When we recognize that one thing has been solved, he has another idea. How do you respond?
First, evaluate the actual situation. Is this a one-time condition or is it repetitive? How does this affect the company, the team, and you? 
If you decide to solve the problem, you can let your colleague feel that your doubts are in his or her favor. Instead of saying, "Your change makes me frustrated." It's better to say, "Can you tell me why you have this idea?"
Understand his hypothesis in an open dialogue, and you can suggest that he fix the impact. You can say, "I'm glad we've reached a consensus and we can make a record." To do so, how much can curb his future and continue to turn over and over.

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