如果沒有將問題定義清楚，你顯然無法正確解決問題，但是許多人會忽略這個細節。
以後，當你要去解決一項問題時，請考慮以下：
- 為何需要解決方案？這個問題為何必須解決？
- 是否值得去處理這個問題？確保去解決這個問題是值得花你的時間的。弄清楚去處理這個問題是符合你公司的策略？你自己、你的團隊、或是你的公司可以從中得到什麼利益？
- 了解背景。你之前是如何解決類似問題的？別人是如何做的？要解決這個問題，會遇到哪些限制與挑戰？
- 寫下問題陳述。將上述問題的答案寫下來，包含問題所衍生的影響範圍，需要解決的重點，以及誰將要參與這件事。
Make sure you are solving the right problem
If
you don't define the problem clearly, you obviously can't solve the problem
correctly, but many people will ignore the detail.
Later,
when you are going to solve a problem, consider the following:
- Why is it necessary to solve the problem? Why must this problem be solved?
- Dose it worth to deal with this problem? That is worth your time to solve the problem. To make clear this problem is in line with your company's strategy? Yourself, your team, or your company can get benefits from what?
- Understand the background. How did you solve similar problems before? How did others do it? What are the limitations and challenges to solve this problem?
- Write down the problem statement. Write down the answers to these questions, including the scope of the problem, the key points to be addressed, and who will participate in the matter.
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