作有意義的道歉

你是否曾經因為某個同事沒有做好她的工作而申飭她? 或是，你是否因為自己錯過了一個重要的期限，而影響到了同事的進度？

當你因為自己的錯誤而影響到他人時，請用下列方式改正：

1. 承認你做錯了。擔負起你該有的責任。
2. 表現出你了解所造成的影響。不要假設你知道你的同事的感覺或是她如何想， 直接的說出你已經對她產生了負面的影響。
3. 告訴她你以後會如何做。向她確保你以後不會再犯同樣的錯誤。告訴她你以後會改正。

Make a meaningful apology

Have you ever applied to a colleague for not doing her job well? Or have you missed an important deadline and affected the progress of a colleague?

When you affect others because of your own mistakes, please correct them in the following ways:

1. Admit that you did wrong. Take on your responsibilities.
2. Show that you understand the impact. Don't assume that you know how your colleague feels or how she thinks, just say that you have had a negative impact on her.
3. Tell her what you will do in the future. Make sure you don't make the same mistake again. Tell her you'll correct it later.