承認自己犯了錯誤可能會打擊你的自尊心。但是與他人爭論或指責他人(或試圖通過說一些含糊不清的話來逃避,比如“犯了錯誤…”)只會使事情變得更糟。
更好的辦法是對形勢負責,這樣你就可以清理空氣,繼續前進。吞下你的自尊心,簡單地說“我錯了”,提供一個簡短的解釋而不找藉口。
如果你的錯誤對別人有負面影響,請承認。真正傾聽他們的反應-不要防禦性或打斷。然後解釋你正在做什麼來彌補這個錯誤,包括它的實質性影響(金錢、時間、過程)和關係影響(感情、聲譽、信任)。
對你正在做的事情的迴響保持開放。告訴那些受你錯誤影響的人你學到了什麼(“我意識到我有時會忽略那些我看不到的人”),以及你將來會做什麼不同。
When you make a mistake, admit it quickly
Acknowledging that you have made a mistake may hurt your self-esteem. But argue with others or blame them (or try to avoid them by saying vague things, such as "making a mistake..."). It only makes things worse.
A better way is to take responsibility for the situation so that you can clean up the air and move on. Swallow your self-esteem, simply say "I'm wrong" and provide a brief explanation without excuses.
If your mistake has a negative impact on others, please admit it. Really listen to their reactions - don't be defensive or interruptive. Then explain what you are doing to make up for this mistake, including its substantive impact (money, time, process) and relationship impact (feelings, reputation, trust).
Keep an open mind about what you're doing. Tell those affected by your mistakes what you have learned ("I realize I sometimes ignore people I can't see") and what you will do differently in the future.
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