我們在和人對話時,經常會陷入爭論,以致于不歡而散。以下有六個方法,能夠避免你和別人的對話陷入僵持或崩裂:
- 對自己的行為負責。對你自己在對話中的言行態度,必須負責,例如說:“我說話太大深了,因為我很積極。對不起,我也不願意讓我們對話陷入爭吵。”
- 保證對話成功。你可以這樣說:“我承諾與你合作,讓我們討論出彼此可以接受的成果。”
- 指出應該有的討論途徑。你可以說:“我們這樣討論,似乎不太對勁,不能的到結果。我們是否可以換個角度來談談看?”
- 安排對話規則。說,“我們可以暫時休息嗎?也許我們該訂出一個討論的規矩。”
- 改變對話速度。說話太快會帶來壓力或受到威脅的感覺。放慢你的對話。多傾聽,而非搶著回應。
- 強調已經達成的協議。說,“我們可以先將剛才達成的協議重點,做一下記錄嗎?”同時,重申彼此產生的共同興趣、信任的內容,或是對話的過程。
We talk with other person will often fall into debate,
that making apart. The following six methods, you can avoid dialogue
into a stalemate or crack:
- Be responsible for our own actions. Be responsible for our own words and attitude in the dialogue. For example, say: "I speak too deep, because I am very active. Sorry, I don't want to let us talk in argument."
- Make sure the dialogue is successful. You can say, "I promise to cooperate with you and let us discuss what is acceptable to each other. ".
- Point out that there should be some ways of discussion. You can say, "We don't seem to be quite right about this discussion. We can't get the result. Can we talk about it from another angle?"
- Arrange dialogue rules. Say, "Can we rest for a while? Maybe we should make a discussion rule."
- Change the speed of conversation. Speaking too quickly can cause stress or threat. Slow down your conversation. Listen more, not respond.
- Highlight the agreement had been reached. Say, "Can we take notes for what we reached agreement on?" At the same time, reaffirming the common interests, each other trust, or the process of dialogue.
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