在做艱難對話前，先確認你的主要目的

我們都聽過許多人告訴你應該如何做簡報演說，例如不要按著幻燈片照本宣科， 不要用太多張幻燈片給聽眾壓力，要保持與聽眾的眼神接觸，等等。

但是，對於你急切希望有決策權的聽眾，給你必要的支持時，你只是做精彩的報告，給他們豐富的資訊或重要摘要，是不夠的。你必須告訴他們，你希望他們聽完簡報后，要做什麼？

例如，你希望公司成立專案小組，或是你希望公司批准一筆預算。你必須清楚說出來，而非等著讓他們自己去想到該有什麼行動。

而且，你必須讓他們知道，你需要獲得回覆的時間期限。

即使他們否決了，或是覺得需要更多的資訊來做決策，你都有了清楚的回饋，而非在簡報后，癡癡的在等需要的回覆。

Make sure your main purpose is before you make a difficult conversation

When you are brought into a difficult problem by your colleagues, before you go into the actual discussion, you should first confirm what you want to achieve

Do you want to finish this project more quickly or do you want to get better results? Is your relationship more important than the outcome of your job?

You have to consider these things, but to think what is your main purpose? Can this agree with each other? If you have a common purpose, you can easily work together to solve the conflict between you.

You have to ask yourself to get meaningful results? Reality? If not, will you look down? Would rather focus on a relatively small, but relatively easy to reach the goal. For example, you will have the opportunity to participate in the project, or to draw up a medium-term development plan.