2017年6月28日 星期三

如何應對有人說了會冒犯人的言語?

當某人發表了不恰當的言論,對他大聲斥責,或是裝聾作啞,都是有害的。若是你對他也出言不遜,很不可能他會自我修正,甚至會對你惱羞成怒。但是,你若是不予理會,他又可能繼續冒犯別人。
你可以說:“我知道這不是你的本意,但這讓我很不舒服”或“我被你說糊塗了。”不要企圖迴避問題。正視與面對,才是有效的方法。
你也可能會問這樣一個問題:“你的意思是什麼?”或者“你基於什麼資訊這樣說?或者,你可以要求他們再說一次。這將促使他們思考這句話的意思,以及它對別人的影響,並給他們一個機會把它收回。

How to deal with someone says offensive words?
When someone made inappropriate remarks, he scolded, or dumb, are harmful. If you are not very likely that he will make impertinent remarks, self-correction, you will even become angry from embarrassment. However, if you ignore it, he may continue to offend others.
You can say, "I know it's not your intention, but it makes me uncomfortable." or "I'm confused by you." Don't try to avoid the problem. Facing is the effective way.

You may ask such a question: "What do you mean?" or "What information lead you say that? Or, you can ask them again. This will prompt them to think about the meaning of this sentence, and its impact on others, and give them a chance to take it back.

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