在做艱難對話前，先考慮對方的觀點

當你必須和同事溝通一件艱難的事，你可能直接了當的做對話。但是，最好在你沒有評估好他的觀點前，不要率然地對話。

思考一下，你的同事可能會如何想？他過去的行為會使他如何考慮事情？想象一下，如果你是他，會希望有什麼結果？你必須有意識如何協助他達到他的期望。

你們之間會有哪些可以達成共識的? 這樣做，會讓你們之間的對話較為順利。

Before making difficult conversations, consider each other's views

When you have to communicate with your colleagues about a difficult thing, you may have direct conversation. But it’s best not to talk regularly until you evaluate his point of view.

Think about what your colleagues might think? How does his past behavior make him think about things? Imagine if you were him, what would you want to have? You must be conscious of how to help him to reach his expectations.

What can you agree on? This will make your dialogue more smooth.