當你遇到有人對你的主張或建議持著反對態度，你可以對這名挑戰者施與高壓，要求他執行你的指示，或是，你可以多聽他的意見來增強你們之間的關係。
當你要挾你的員工去執行某件任務，即使他依據你的要求去做，但是他的初期抵抗態度與行為，會拖累任務的執行時間，並且可能最後會反咬你一口。
當有人不同意你，你很自然地會一再重複你的主張，並且愈來愈大聲。相反的，如果你能夠退一步，先聽對方的意見，結果會有很大的不同。你可以複誦你所聽到的，以便確保你清楚理解對方的說法。
當你開始停止做強力說服，而專注在聽對方的說法，並且予以複誦，他的抵抗通常就會消失了。
Reduce resistance by listening
When you meet someone who is opposed to your ideas or suggestions, you can put pressure on the challenger to follow your instructions, or you can listen to him more to strengthen your relationship.
When you coerce your employee to perform a task, even if he does it according to your requirements, his initial resistance attitude and behavior will drag down the execution time of the task, and may eventually bite you back.
When someone disagrees with you, you will naturally repeat your ideas over and over again and speak louder and louder. On the contrary, if you can take a step back and listen to each other's opinions first, the results will be very different. You can repeat what you hear to make sure you understand each other clearly.
When you start to stop trying to convince and focus on what the other person says and recite it, his resistance usually disappears.
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