2016年4月6日 星期三

要影響別人,先聽他的想法

人們不喜歡被逼迫去做事,即使是你僅是輕輕碰一下,他都要不高興。因此,如果你想要別人去做些事,例如改變他的行為,接受新策略,等等,最好是採用激勵他的作法,而非強迫他的方式。
最好的方式是聽他說,而非用你的需求與意志來督促他。試著去了解你的同事的想法源頭。你不要用力捍衛你的立場,解釋你的構想,或是嘗試去提供別人一些修正意見。如果你不去做預判別人需要什麼的話(那可能和你自己的想法有很大差別),當時間成熟時,你再來這樣做,會溝通的更有效。
相對的,記住去聽他說,你可以這樣問他:“這對你有何意義?你感覺如何?你對這件事的觀感如何?”
你願意聽,並且尊重他的態度,將來會對他產生一定的影響力。

To influence others, listen to their ideas first
People don't like being forced to do things, even if you touch them lightly, they will be unhappy. Therefore, if you want someone to do something, such as changing his behavior, accepting new strategies, etc., it's better to motivate him rather than force him to do it.
The best way is to listen to him, not to urge him with your needs and wills. Try to understand the source of your colleagues' ideas. Don't try to defend your position, explain your ideas, or try to offer others some amendments. If you don't pre-judge what people need (which may be quite different from your own thinking), when time is ripe, you can communicate more effectively by doing so again.
Instead, remember to listen to him and ask him, "What does this mean to you? How do you feel? How do you feel about it?
You are willing to listen and respect his attitude, which will have a certain influence on him in the future.

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