2017年10月15日 星期日

與你的員工建立更好關係的三招

如果人們感覺和你有某種連接關係,那麼即使是困難的對話也不會讓人覺得威脅感不會那麼強烈。
以下三招可以讓你和你的員工建立較強的人際關係:
  1.  隨時和他接觸。看待每個與人發生互動,當成是更多認識他的機會。養成一個習慣,當你每次與員工見面,就問他的工作,或是他的個人生活狀況。
  2. 注意一些人的行為細節。人們會感受到每個發生情緒感應的情況,包含你的問題、姿勢、或是表情。關注他的行為與情緒反應狀態。你有多麼認識你的員工的情緒反應的狀態?你能夠辨別嗎?你也許可以從你的朋友或是家人方面得知你通常是如何傾聽,以及反應他人情緒的?
  3. 經常說謝謝。一般來說,人們對於正面的行為的反應,要數倍與負面的行為。你不需要說過多次的謝謝后,才來批評別人。但是,也需要注意多給人正面的讚美與感謝。
Three ways to build a better relationship with your employees
If people feel connected to you in some way, even difficult conversations don't make people feel less threatening. 
Here are three ways to build strong relationships with your employees: 
  1. Keep in touch with him. Look at everyone's interactions as an opportunity to know more about them. Make it a habit to ask an employee what he or she is doing or what his personal life is like every time you meet with an employee. 
  2. Pay attention to the behavior details of some people. People will feel every emotional sensation, including your problem, posture, or expression. Pay attention to his behavior and emotional reaction. How well do you know the emotional state of your employees? Can you tell? You may be able to learn from your friends or family how you usually listen and respond to other people's emotions? 
  3. Always say thank you. Generally speaking, people react to positive behavior by several times as much as negative behaviors. You don't have to say thank you many times before you criticize others. However, there is also a need to pay more attention to positive praise and gratitude.

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