如果你正在準備一個艱難的對話,你容易感到緊張、生氣或心煩意亂。為了儘量減少那些負面情緒,試著把討論看作是一次不免費的談話。
例如,與其討論負面回饋,不如把它看作是關於發展的建設性對話。或者,你不是在對你的老闆說“不”,而是在提供另一種解決方案。
當你把這些討論看作是正常的對話,並以好奇和開放的態度對待它們時,這種討論往往是最好的。
當然,不要愚弄自己。要做誠實地對話可能會有困難,但盡可能把它作為一個建設性的框架。你可能會告訴自己:“我們可能不得不談論困難的事情,但我們會一起努力,因為老陳和我一直都很尊敬對方。”Reinventing the difficult dialogue to restore your calmness
If
you are preparing for a difficult conversation, you may feel nervous, angry or
upset. In order to minimize those negative emotions, try to regard the
discussion as a free conversation.
For
example, instead of discussing negative feedback, we should regard it as a
constructive dialogue about development. Or, you are not saying "no"
to your boss, but are offering another solution.
When
you regard these discussions as normal dialogues and treat them with curiosity
and openness, this discussion is always the best.
Of
course, don't fool yourself. It can be difficult to have honest dialogue, but
try to make it a constructive framework. You may tell yourself, "we may
have to talk about difficult things, but we will work together, because Lao
Chen and I have always respected each other."
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