你曾經不斷拖延一場重要而困難的談話嗎?或許,是你不願意承認犯了一個錯?或是,你不堪對方可能對你做非事實的攻擊?
但是,你拖愈久不願意和人對話,事情只會愈糟糕。你應該盡快進行必要的對話。
如果你感覺這確實是一場艱難的談話,那麼,你可以預先做好準備。
寫下你打算如何提出這個問題,以及可能會遇到哪些質問,而有哪些對應的答案?包含你可以接受的底線?或是,你可以要求對方給予建議方案的選擇嗎?
另外,當你提出問題時,你有客觀的作證資料嗎?你能夠分辨哪些是偏見嗎?
用事實說話。即使你對對方的態度難以接受,也試著這樣說:“你三次這樣說…”,取代“你在這次會議上對我非常不尊重。” 你有事實支持你的立場與觀點,就有機會取得對方對你的尊重。
Make a plan before having a difficult conversation
Make a plan before having a difficult conversation
Have
you ever been procrastinating on an important and difficult conversation? Maybe
you don't want to admit that you've made a mistake Or,
do you feel that the other person may attack you in a non-factual way?
But
you don't want to talk to people for a longer time, and things just get worse.
You should have the necessary dialogue as soon as possible.
If
you feel that this is really a tough conversation, then you can be prepared in
advance.
Write
down what you're going to ask about this question, and what kinds of questions
you might encounter, and what are the answers? Include the bottom line that you
can accept? Or, can you ask the other party to give you a choice?
In
addition, do you have objective evidence when you ask questions? Can you tell
which ones are biased?
Speak with facts. Try to say, "You say it three times,..." Instead, "You don't respect me very much at this meeting." When you have facts to support your position and opinion, you have the opportunity to gain respect from the other person.
Speak with facts. Try to say, "You say it three times,..." Instead, "You don't respect me very much at this meeting." When you have facts to support your position and opinion, you have the opportunity to gain respect from the other person.
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