當你面對要和一名同事起衝突時，先問自己幾個問題

當你可能要和一名同事發生衝突時，經常不知道該如何應對。你究竟應該立刻解決爭議，或是應該先保持沉默？你可以先問自己這幾個問題，來決定你應該採取何種態度與行動？

1. 你的短期或長期的成功，是否必須仰賴這個問題？
2. 這個人是你的下屬或是你的老闆？
3. 你是否有必要在短期內為他工作？或是你們之間的工作關係必須持續發展？
4. 對你或是組織來說，改善這個狀況，是否很重要？
5. 這個情況是否會干擾到你每天工作的能力以及工作的關注度？

從這幾個問題中，你可以判斷究竟這個問題是個一次性的事件，或是你並不會經常的遇到這樣的問題，而你可以先沉默，觀察事情會如何演變發展。相反的，如果這件事或和這個人的工作關係，會阻礙到你的成功，就必須立刻解決眼前的問題。

When you face a conflict with a colleague, ask yourself a few questions

When you may have a conflict with a colleague, you often don't know how to deal with it. Should you settle the dispute immediately, or should you keep silent first? Can you ask yourself these questions to decide what attitude and action you should take?

1. Do you have to rely on this problem for your short-term or long-term success?
2. Is this person your subordinates or your boss?
3.  Is it necessary for you to work for him in the short term? Or is the work relationship between you must continue to develop?
4. Is it important for you or organization to improve this situation?
5. Does this situation interfere with your ability to work every day, as well as your attention to work?

From these questions, you can tell that the problem is a one-time event, or you will not often encounter such a problem, and you can be silent first, and observe how things will evolve. On the contrary, if this or the relationship with this person's work hinders your success, the immediate problem must be solved immediately.