2017年4月26日 星期三

好的傾聽者問好的問題

有些人認為好的傾聽者會安靜的坐著聽、點頭、保持眼睛接觸,並且在說話者說完時,摘要你所聽到的。但是,這些只是你所聽到的一部分的。
最好的領導者會更深入的去了解另外一個人說的內容背後的實質的內容。要做到如此,你必須提出問題來澄清你所了解的,並且讓另外一個人說的更清楚,檢驗這些話的假設條件,而可以有新的觀點。
你也應該注意到他說話時的情緒。一旦說話者感覺得到支持了,你可以進一步對他說的主題提供一些你可以對另外一個人有幫助的意見。
只是要注意,不要讓你們的對話,變成了你的主場,還是要尊重說話者的立場。
A good listener asks good questions
Some people think that a good listener will sit and listen quietly, nod, keep eye contact, and digest what you hear when the speaker says. But, these are just a part of what you've heard.
The best leader will be more aware of the substance behind the content of the other person's content. To do this, you must ask questions to clarify what you know, and let the other person speak more clearly, test the hypothesis of these words, and have new ideas.
You should also notice the mood of his speech. Once the speaker feels supported, you can further provide some advice to the subject you can say that you can help with another person.
Just be careful not to let your conversation become your home ground or to respect the speaker's position.

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