克服你面對艱難對話的抗拒

如果你經常不願意面對困難的對話，你就不會成為有效的領導。如果你總是遲疑給不合格的人正確的批評，或是解釋組織為何要重整，你就不能正確領導團隊。

你必須勇敢面對這類的艱難對話。你可以這樣做：

1. 調整你的心態。不要看成是你的艱難對話，而可以視為是你的機會。通常，艱難的對話，如果你處理的好，能夠強化團隊成員的堅韌性。
2. 管理你的情緒。你很可能會膽怯、焦慮、甚至憤怒。這些都OK，就讓自己承認有這些負面情緒。然後，集中精神來面對當下的局面。
3. 直接面對。不要企圖閃躲，拐彎抹角。誠實的說你該說的話 ，並且表現出你的積極熱情。

Overcome your resistance to difficult conversations

If you are not willing to face the difficult conversation, you will not become effective leader. If you always hesitate to unqualified people, to correct criticism, or to explain why the company has to re-organize, you cannot lead a team correctly.

You have to face up to these tough conversations. You can do that:

1. Adjust your mindset. Don't think of it as your hard talk, but it can be seen as your chance. Usually, tough conversations, if you do well, can strengthen the resilience of team members.
2. Manage your emotions. You are likely to be timid, anxious, and even angry. These are OK. Admit yourself to these negative emotions, and then concentrate on the situation.
3. Face it. Don't try to dodge, equivocate. Honestly to what you should say, and show your enthusiasm.