改變困難對話中的語氣

如果你已經與一個人認識已久的人發生了不同的意見。但是艱難的對話很容易失去控制。你應該如何讓它回到正軌呢？

首先，你必須了解人們做出不同意，通常是因為誤會成為對他的人身攻擊。例如：“如果你不希望我的意見，就是不喜歡我。”

要降低緊張對話，可以先再確認彼此的關係。如此，可以先將彼此的情緒控制住，而只專注在爭議內容本身。你可以這樣說：“我真的希望和你一起解決問題。我相信我們可以一起找出答案。”

確認好你的承諾，可以改變你們對話的語氣。

Change the tone in difficult conversation

If you've had a different opinion with someone you've known for a long time. But hard conversations can easily get out of control. How do you get it back on track?

First of all, you have to understand that people make disagree, usually because of misunderstanding as a personal attack on him. For example, "If you don't want my opinion, you just don't like me."

To reduce tensions, you can first identify each other. So, you can control each other's emotions first, and focus on the content of the dispute itself. You can say, "I really want to solve this problem with you. I believe we can find the answer together."
Identifying your promises can change the tone of your conversation.