老實說:有時候抱怨同事感覺很好。但是,雖然它有助於你釋放壓抑的情緒,但發洩只是一種橫向的作為。換句話說,我們通常向朋友或同事抱怨,我們很少面對我們抱怨的人。所以下次你要抱怨的時候,試著把它帶到問題的根源。
比如說,一個同事在開會時大喊大叫。你的第一本能可能是向另一比特同事抱怨他們粗魯的行為。取而代之的是,花些時間冷靜下來。想想到底是什麼困擾了你,你想抱怨什麼(在會議中大喊大叫和不尊重別人是不好的)。
决定你能做些什麼來改變這個人的行為或改善這種情況(也許說,“請不要在會議中大聲喊叫——讓我們在談話中互相尊重”)。然後找時間跟他談談。
Instead of Complaining About a Colleague, Talk to Them
Let’s
be honest: Sometimes complaining about a coworker feels good. But although it
helps you release pent-up emotions, venting is a sideways move. In other words,
we usually complain to a friend or colleague — and we rarely confront the
person we’re complaining about. So the next time you want to complain, try
taking it to the source of the problem.
For
example, let’s say a coworker yells in a meeting. Your first instinct might be
to complain to another colleague about their brash behavior. Instead, take some
time to calm down. Think about exactly what bothered you and what you want to
complain about (it’s not OK to yell and disrespect others in a meeting).
Decide what you can do to shift the person’s behavior or improve the
situation (perhaps saying, “Please don’t shout in meetings — let’s respect each
other in our conversations”). And then follow through by speaking to the person
later.
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