拓展思維解决複雜問題

太多的領導者在處理複雜的問題時是思考：答案是對還是錯，是好是壞，是贏還是輸。要培養細緻入微的觀點，挑戰你對問題的理解。

問問自己，“我在這裡看到什麼？”“還有什麼可能是真的？”不要尋求答案，只要確認你已經知道的。在早晨，當你頭腦清新的時候，第一件事就是解决這個問題。

至少花上一個小時不間斷。確保你給一個複雜的問題有專注的思考，否則可能會更沒有足夠的智慧來處理所要求的任務。

當你工作時，注意你的感受。除了認知上的挑戰擁抱複雜性是一種情感上的挑戰。

你需要管理像恐懼和憤怒這樣的强硬情緒，讓自己遠離飛行或戰鬥模式，這樣你就可以更廣泛地思考。

Solve Complex Problems by Expanding Your Thinking

Too many leaders approach complex problems with either-or thinking: The answer is right or wrong, good or bad, win or lose. To cultivate a nuanced perspective, challenge your understanding of the problem.

Ask yourself, “What am I not seeing here?” and “What else might be true?” Don’t seek out answers that just confirm what you already know. It’s also helpful to tackle this kind of challenge first thing in the morning, when your mind is fresh.

Spend at least an hour on it without interruption. The dedicated time ensures that you give a complex issue the attention it needs — attention that might otherwise be consumed by less intellectually demanding tasks.

And as you work, pay attention to how you’re feeling. Embracing complexity is an emotional challenge in addition to a cognitive one.

You’ll need to manage tough emotions like fear and anger and get yourself out of flight-or-fight mode so that you can think more expansively.