2018年1月10日 星期三

當你要求別人改變時,不要說“改變很難”

當一項變革舉措遇到障礙時,領導人經常提醒人們“變革是困難的”,但這條古老的觀點可以成為一個自我實現的預言。短暫的挫折或延誤可以被看作是煤礦裏的金絲雀”canary in the coal mine”預示危險將至,突然間,雇員們將集體逃跑。
相反,嘗試翻轉腳本。通過提醒他們提高一點點的努力來改變參與者的心態。結果呢?加者更快地識別變化的優點比缺點。
與其接受那些主動的成功,不如提醒自己和你的團隊,你在整個一生中都在學習新技能和適應新環境。每當你覺得要說“改變是困難的”的衝動時,提出一個不同的要求,一個準確無誤的說法:適應是人類存在的規則,而不是例外。

When you ask people to change, don't say "change is difficult"
When a change initiative encounter obstacles, leaders often remind people that change is difficult, but this old idea can become a self-fulfilling prophecy. A temporary setback or delay can be viewed as "a canary in the coal mine canary in the coal mine ", that danger would come suddenly and employees would free collectively.
Instead, try to flip the script. By reminding them to increase efforts a little bit to change the mindset of the participants. The result is that the users can identify the advantages and disadvantages of the changes faster.
Rather than accept those who take the initiative to success, try reminding yourself and your team, you in whole life are learning new skills and new regulation environment. Whenever you feel the need to say "change is difficult" impulse, put forward a different request, an accurate statement: regulation of human existence the rule rather than the exception.

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