如果你正在準備一個你認為是“困難”的談話，你有可能感到緊張、生氣或心煩意亂。為了減少這些負面的情緒，你應該重新組織你的對話思維：你不會向你的老闆說“不”；你被要求提供了一個替代方案；你不知道如何給別人負面的回饋；你必須提供一個項目建設性的意見；等等。
這不是要你對這些困難的對話包上糖衣。誠實地告訴自己談話有多艱難，但盡可能建設性地組織它。你可能會告訴自己：我們可能不得不談論困難的事情，但我們會一起努力，因為我們一直互相尊重。
把重點放在你從談話中可以得到的東西上，假設你有東西要學。以開放的心態進入討論，不管你同事的立場如何，你都更有可能和他一起找到共識。
Adjust your attitude before you have a difficult conversation
If
you are preparing a conversation that you consider "difficult", you may feel nervous, angry
or upset. To reduce these negative emotions, you should reorganize
your dialogue thinking: you won't say no to
your boss. You was asked an alternative plan.
You don't know how to
give negative feedback to others. You must provide a constructive advice or project;
etc..
It's
not to sugarcoat these difficult
conversations. Tell yourself honestly how hard it is to
talk, but organize it as constructively as possible. You may tell yourself that we may have to talk about difficult things, but we
will work together because we always respect each other.
Focus
on what you can get from your conversation, assuming you have something to
learn. Go into the discussion with an open mind, and no matter what your
colleagues' positions are, you're more likely to find common ground with him.
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