通常在和人爭論時,你不會先考慮對方的觀點。但是,這應該是爭論開始時,最優先必須要做的。
如果你能夠先考慮對方的立場、專業、觀點與感受,你就可以專注在爭論的內容上,而非你的面子、情緒。
展現你有注意到他的觀點,例如這樣說;“我想這是我們必須好好談的重要事情。”,或是,“我想你很想要主張你的對的,我尊重。”你也可以複述對方的主張,例如:“你的主張是…”
這些技巧可以降低對方的抗拒態度,而讓雙方比較能夠平等的達成有共識的解決方案。
Usually
when you argue with people, you don't think about the other person's point of
view first. But this should be the first priority when the debate begins.
If
you can first consider each other's position, profession, point of view and
feelings, you can concentrate on the content of the argument, not your face and
emotions.
Show
that you have noticed his point of view, for example, to say, "I think
that's the important thing we have to talk about."." Or, "I
think you want to claim that you're right, I respect.". You can also
retell the other person's opinions, such as: "what's your opinion?..."
These skills can reduce opposition, and allow both sides to reach a
consensus on equal solutions.
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